Security

Measures to ensure your security in Internet Banking

  • Your Mobile Banking password is required to be included in your online account information. Do not write down your password anywhere, do not save it on your mobile phone, computer or browser.

  • Do not operate internet banking on computers that are private or intended for others, such as internet lounges, public computers, or workplace computers.

  • Banks do not request your personal information via e-mail. Do not respond to e-mails requesting personal information; Do not send your personal information via e-mail, and in such cases, immediately inform your bank about the issue.

  • Do not use copied or unlicensed programs on your computer and make sure you are using the latest version of your system.

  • Use licensed antivirus and firewall programs on your computer and update them regularly.

  • Specify the security parameters in Internet Banking to suit your needs and benefits. (for example, IP limit, time limit)

  • Use antivirus programs against viruses and malicious programs that may be placed on your computer.

  • If you benefit from SMS verification, notify your bank and operator immediately if you do not receive an SMS message or notification to your “Internet Banking or Mobile Banking” phone number.

  • There may be people calling you and telling you that your password was sent to you by mistake and asking you to tell them. Never share passwords with anyone.