Security

Measures to ensure your security in Mobile Banking

  • Your Mobile Banking password is the key to accessing your online account information. Do not write your password down anywhere, do not store it on your mobile phone, computer or browser.

  • Don't use passwords that others can easily guess, such as your name, birthday, or phone number. Be sure to keep this kind of personal information or contact information secure when storing it on your device.

  • Do not perform Mobile Banking transactions from environments or devices that belong to others or whose security you are not sure of.

  • Banks do not ask for your personal information via email. Do not respond to emails requesting personal information; Do not send your personal information via email and in such cases, immediately inform your bank about the matter.

  • Don't click on links in emails that you're not sure are from people or entities you know, and don't download or install attachments to your device.

  • Do not use copied or unlicensed software on your device.

  • Use the latest versions of the operating system on your device.

  • If you have one, install antivirus and firewall programs on your device and keep them updated.

  • Make sure your device is secure when accepting files or programs sent by third parties. This can cause viruses and similar malicious programs to be installed on your device. This program can steal data on your device and damage the device you are using.

  • Do not use your device on networks you do not know or are unsure of their security.

  • Use products that meet the security measures offered by your bank; Define the security settings of your Mobile Banking according to your needs and usage habits.