Yapı Kredi Call Center- *0444

To save your time and benefit from high-quality service, you can call the Yapı Kredi Call Center at *0444 or +994 12 497 76 52, available 24/7.

As a bank offering limitless opportunities to its customers, Yapı Kredi has introduced an Interactive Voice Response (IVR) service to further enhance service quality. This service allows Worldcard customers calling *0444 or +994 12 497 76 52 to instantly access information such as card limit, available balance, statement balance, current debt, and more — without waiting in line or even connecting to an operator.

Worldcard customers can call 0444 or +994 12 497 76 52 at any time of the day, from both landline and mobile phones. By entering the 16-digit card number using the phone keypad, they are immediately connected to the Interactive Voice Response (IVR) service. After selecting the relevant menu option, they can listen to the desired information by entering their 4-digit card PIN code.

When calling *0444 Yapı Kredi Call Center, you can use the Smart Response System by pressing the following keys:

9     For English

0     Lost / stolen card & suspicious transactions

0.1 To report a lost or stolen card

0.2  To report suspicious transactions

1     Credit Card Transactions

1.1  Latest Account Statement Information

1.2  Limit & Current Balance Information

1.3 Credit Card PIN Operations

1.4  Change Credit Card Statement Date

1.5  Supplementary Card Transactions

1.6  Apply for a Credit Card / Track Existing Applications

1.7  Access our Credit Card services and get information about our Cards

2     Pul Kart Transactions 

2.1  Current Balance Information 

2.2   Points Information

2.3   PIN Operations

3.     PIN Operations 

3.1  Credit Card and Debit Card PIN Operations 

4     Internet & Mobile Banking Support Line

4.1 Individual Internet Banking

4.2 Corporate Internet Banking

4.3 Mobile Banking Support Line 

5  Information and applications regarding our Campaigns, the Bank, Services, and Products

5.1 Information on Current Campaigns

5.2 Apply for a Credit Card / Track Existing Applications

5.3 Information on Loan Interest Rates

6. POS Terminal Transactions 

6.1 Report Malfunctioning POS Terminals

6.2 POS Material Orders

7. Banking Transactions 

Example:

To listen to your latest account statement information, call *0444, enter your 16-digit card number, then press 1-1-1 in sequence, enter your 4-digit card PIN, and you will hear your information.

Please note that calls made to *0444 from landline numbers within Baku are free of charge.